Terms & Conditions

Last Updated: March 2026

Welcome to JTAPS Bar and Grill ("Company," "we," "us," or "our"). These Terms & Conditions ("Terms") govern your use of our website (www.jtapsbarandgrill.com) and all associated services, including our customer dashboard, rewards program, and marketing communications. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Customer Account

1.1 Account Creation

To access certain features of our website and participate in our rewards program, you may need to create a customer account. You agree to:

Provide accurate, complete, and current information during registration.
Maintain the confidentiality of your password and account credentials.
Accept responsibility for all activities that occur under your account.
Notify us immediately of any unauthorized use of your account.

1.2 Account Eligibility

By creating an account, you represent that you are at least 18 years of age and legally able to enter into a binding contract. We reserve the right to refuse or terminate accounts that appear to be created by individuals under 18.

1.3 Account Termination

We reserve the right to suspend or terminate any account that violates these Terms or engages in fraudulent, abusive, or illegal activity. You may also request account deletion by contacting us.

2. Rewards Program Terms

2.1 Program Eligibility

The JTAPS Rewards Program is available to customers with active accounts. Participation is free, but account holders must be at least 18 years of age.

2.2 Earning Rewards Points

Rewards points are earned on eligible purchases made at our physical location or through the website, as determined by the Company.
Points are non-transferable and have no cash value.
Each dollar spent equals one reward point (unless otherwise specified in promotional offers).
Points are credited to your account following transaction completion.
We reserve the right to adjust point values or earning rates with notice.

2.3 Redeeming Rewards Points

Accumulated rewards points may be redeemed for discounts, free items, or other rewards as specified in our rewards catalog.
Redemption terms, point values, and available rewards are subject to change at our discretion.
Redeemed rewards expire if not used within the timeframe specified at the time of redemption.
We maintain sole discretion over what rewards are available for redemption.

2.4 Points Expiration

Rewards points may expire if your account remains inactive for more than 24 consecutive months.
We will notify you before points expire and provide an opportunity to use or maintain your account.
Expired points cannot be recovered or restored.

2.5 Program Changes

We reserve the right to modify, suspend, or discontinue the Rewards Program at any time. We will provide reasonable notice of material changes that negatively affect member benefits. Any points or rewards earned under discontinued program terms will be honored according to these Terms.

2.6 Fraud and Abuse

Any attempts to fraudulently earn, transfer, or redeem rewards points will result in account suspension or termination and potential legal action. This includes:

Using another person's account or identity.
Exploiting system vulnerabilities or glitches.
Collusion or coordinated fraud with other accounts.
Violating the terms of any promotional offer.

3. Marketing Communications

3.1 Email Communications

By subscribing to our email list or newsletter, you consent to receive promotional emails about:

Special offers and discounts.
New menu items and seasonal specials.
Rewards program updates.
Promotional events and announcements.

You may opt out of promotional emails at any time by clicking the "unsubscribe" link in any email or updating your preferences in your account settings. Opting out will not affect transactional emails related to your account or orders.

3.2 SMS Marketing

By opting in to SMS marketing, you consent to receive text message promotions and updates. Message and data rates may apply. To stop receiving SMS messages, reply "STOP" to any text message from us. You may also opt out in your account settings.

3.3 Frequency

We typically send promotional communications no more than 2-3 times per week, but frequency may vary during promotional periods or special events. We will not spam you or send unsolicited communications to your phone.

4. Website Use and Restrictions

4.1 Permitted Use

You agree to use our website and services only for lawful and legitimate purposes. You may not:

Violate any applicable laws or regulations.
Infringe upon any intellectual property rights.
Harass, abuse, or threaten other users or our staff.
Transmit viruses, malware, or harmful code.
Attempt to gain unauthorized access to our systems.
Scrape, crawl, or automatically collect data from our website without permission.
Impersonate another person or entity.
Post offensive, defamatory, or inappropriate content.

4.2 Intellectual Property Rights

All content on our website, including text, images, logos, graphics, and software, is the property of JTAPS Bar and Grill or our licensors. You may not reproduce, distribute, or transmit any content without our express written permission.

4.3 User-Generated Content

If you submit reviews, comments, or other content to our website, you grant us a non-exclusive, royalty-free license to use, reproduce, and distribute that content. You represent that you own or have permission to use all content you submit.

5. Check-In and Location Services

5.1 Check-In Verification

Check-ins at our physical location are used to verify eligibility for rewards and to track your visits. Check-ins are recorded with the date, time, and your account information.

5.2 One Check-In Per Visit

Only one check-in per visit is permitted. Multiple or fraudulent check-ins will result in point forfeiture and potential account suspension.

6. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, JTAPS BAR AND GRILL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH:

Your use of or inability to use our website or services.
Any errors, omissions, or inaccuracies in our content.
Loss of data, revenue, profits, or business opportunities.
Service interruptions or technical failures.
Delays or failures in rewards processing.

OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE VALUE OF REWARDS POINTS OR BENEFITS AT ISSUE IN THAT CLAIM.

7. Disclaimer of Warranties

OUR WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING:

The functionality, accuracy, or availability of our website.
The security of your personal information.
Uninterrupted or error-free service.
Fitness for a particular purpose.

WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

8. Indemnification

You agree to indemnify and hold harmless JTAPS Bar and Grill and its officers, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

Your violation of these Terms.
Your use of our website or services.
Your violation of any applicable laws or third-party rights.
User-generated content you submit.

9. Third-Party Links and Services

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or privacy practices of external sites. Your use of third-party services is governed by their own terms and policies. We encourage you to review their terms before using them.

10. Changes to Terms & Conditions

We may update these Terms at any time. Material changes will be posted on this page, and the "Last Updated" date will be revised. Your continued use of our website and services following notice of changes constitutes your acceptance of the updated Terms. If you do not agree with changes, you should discontinue use of our services.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Hamilton County, Ohio.

12. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

13. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and JTAPS Bar and Grill regarding your use of our website and services.

14. Contact Us

If you have questions or concerns regarding these Terms & Conditions, please contact us:

JTAPS Bar and Grill
6441 Glenway Avenue
Cincinnati, OH 45211
Phone: (513) 931-6868
Email: info@jtapsbarandgrill.com

We will respond to your inquiry within 30 days.